Septic Service FAQs for Wake, Johnston & Harnett Counties

For most households, I recommend pumping every 3 to 5 years. If you have a large family or an older system, you might need it sooner. Regular pumping is the only way to prevent solids from escaping into your drain field, which can lead to thousands of dollars in repair costs.

No. Unlike many corporate companies, I do not charge a "hose fee" for standard residential setups. If I can get my truck within a reasonable distance of your tank, the price is the price.

My standard service is a flat rate that includes:

• Complete pumping of a standard residential tank (up to 1,500 gallons).

• A visual inspection of the tank, baffles, and lids.

• Proper disposal of waste at a licensed facility.

• Basic site cleanup (I treat your yard like it’s my own).

I hate hidden fees as much as you do. I will always tell you the price upfront. The only times a fee might be higher are if:

• The tank is buried too deeply (requiring extra digging).

• The tank contains heavy "sludge" or non-flushable debris (wipes, grease) that requires extra labor to break down.

• You require Emergency Service (immediate dispatch outside of standard hours).

• You pay by credit card (4% processing fee).

WNo. I focus 100% of my time and equipment on maintenance, pumping, and emergency services. This allows me to stay available for homeowners who need immediate help.

Baby wipes (even the "flushable" ones) and grease do not break down like biological waste. They clog hoses and require me to spend extra time cleaning my equipment and the tank to ensure the job is done right.

I provide septic services throughout Johnston, Wake, and Harnett Counties, including:

• Benson, Angier, and Willow Spring

• Fuquay-Varina, Garner, and Raleigh

• Lillington, Coats, and McGee Crossroads

If you are experiencing a backup, call me immediately. I prioritize emergency calls and can usually provide same-day or next-day service to get your drains flowing again.